Mobile Retail Sales Pro - Tech Solutions Expert

T-Mobile; Watertown (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock purchase plan

Annual stock grant

Paid time off

Job summary

T-Mobile is seeking candidates to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide them throughout their shopping journey while building product knowledge and using digital tools.

Training will cover retail processes and wireless innovations, with emphasis on customer satisfaction. Ideal candidates have a High School Diploma/GED and at least 6 months of customer service or sales experience in retail.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking candidates to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide them throughout their shopping journey while building product knowledge and using digital tools.

Training will cover retail processes and wireless innovations, with emphasis on customer satisfaction. Ideal candidates have a High School Diploma/GED and at least 6 months of customer service or sales experience in retail.