Mobile Retail Sales Pro – Tech Solutions & Service

T-Mobile; San Angelo (TX); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

T-Mobile is hiring a Mobile Associate to engage customers, demonstrate technology and service plans, and drive solutions in a fast-paced retail setting.

Role emphasizes customer service, product knowledge, and effective use of digital tools while growing skills in sales and teamwork across channels. Eligible employees receive extensive benefits, incentives, stock considerations, and ongoing career development.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile is hiring a Mobile Associate to engage customers, demonstrate technology and service plans, and drive solutions in a fast-paced retail setting.

Role emphasizes customer service, product knowledge, and effective use of digital tools while growing skills in sales and teamwork across channels. Eligible employees receive extensive benefits, incentives, stock considerations, and ongoing career development.