Mobile Patient Care Coordinator

Brigade Health; San Marcos (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Brigade Health, through Western Geriatrics and Neurology, seeks a Mobile Patient Care Coordinator to connect patients, families and providers for timely, coordinated care. The role emphasizes accurate vital signs collection, documentation and cross-team communication.

Responsibilities include coordinating care, handling inquiries, processing orders, and supporting post-discharge follow-up in a fast-paced healthcare setting. Some experience with EMR and patient communication is preferred.

Qualifications

• High school diploma or GED is required.
• Medical Assistant is preferred but not required.
• Experience with electronic medical records is desirable.
• Strong communication and customer service skills are essential.

Responsibilities

• Coordinate patient care and follow-up services.
• Handle incoming calls, emails, and patient inquiries.
• Process provider orders including meds, labs, imaging, referrals, home health.
• Communicate care plan updates to patients, families, community staff, and healthcare partners.
• Support medication reconciliation and escalate concerns.
• Assist with post-discharge outreach and follow-up care.
• Identify urgent patient concerns and coordinate timely interventions.
• Maintain accurate patient records and documentation.
• Support telehealth appointments and care coordination activities.
• Obtain and document patient vital signs and report abnormalities.

Skills

Communication

Customer service

Attention to detail

Team-oriented

Vital signs documentation

Education

High school diploma or GED

Medical Assistant (preferred)

Tools

EMR systems

Email

Computers

Job description

Make a difference in patients' lives every day.

Western Geriatrics and Neurology as part of Brigade Health is looking for a compassionate, organized, and detail-oriented Mobile Patient Care Coordinator to join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care.

If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

As a Patient Care Coordinator, you'll serve as the primary point of contact for your assigned patient population and care teams. Your day will include:

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventions
• Maintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate

What We're Looking For

• High school diploma or GED required
• Medical Assistant preferred but not required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others
• Ability to accurately obtain and document patient vital signs
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired. Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred. Experience obtaining and documenting patient vital signs is strongly preferred.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

Hourly range for posted region: $23 USD - $25 USD