Mobile Patient Care Coordinator

Western Geriatrics & Neurology; Palm Desert (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Western Geriatrics & Neurology in Palm Desert, CA is seeking a Patient Care Coordinator to connect patients, families, clinicians, and community partners for timely, coordinated care.

You will manage calls and emails, coordinate orders for medications, labs, imaging, referrals, and home health, and keep care plans up to date.

A compassionate, organized approach with attention to detail, plus comfort with electronic medical records and telehealth, will help you thrive.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Strong communication and customer service skills.
• Comfortable using computers, email, and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• A proactive, team-oriented mindset with a passion for helping others.
• Ability to accurately obtain and document patient vital signs.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders (medications, labs, imaging, referrals, home health).
• Communicate care plan updates to patients and families.
• Support medication reconciliation and escalate concerns.
• Assist with post-discharge outreach and follow-up scheduling.
• Identify urgent concerns and coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care coordination.
• Obtain and document vital signs and report abnormalities.

Skills

Strong communication

Customer service

Attention to detail

Team-oriented

Tech-savvy

Education

High school diploma or GED

Job description

Patient Care Coordinator

Make a difference in patients' lives every day. We're looking for a compassionate, organized, and detail-oriented Patient Care Coordinator to join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care. If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventions
• Maintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate

What We're Looking For

• High school diploma or GED required
• Medical Assistant preferred but not required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others
• Ability to accurately obtain and document patient vital signs
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired.

Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred. Experience obtaining and documenting patient vital signs is strongly preferred.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

Join us and help deliver exceptional care, one patient at a time.

Hourly range for posted region: $23 USD - $25 USD