Mobile Patient Care Navigator

Brigade Health; Oceanside (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Western Geriatrics and Neurology, part of Brigade Health, is seeking a Mobile Patient Care Coordinator to connect patients, families, providers and community partners, ensuring timely and coordinated care.

You will be the primary contact for your assigned patient population, coordinating care, managing inquiries, and documenting care plans. Healthcare experience is preferred; a high school diploma is required.

Qualifications

• High school diploma or GED required.
• Healthcare experience desired or related service environment preferred.
• Strong communication and customer service skills.

Responsibilities

• Coordinate patient care and follow-up services with care teams.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders including medications, labs, imaging, referrals, and home health services.
• Communicate care plan updates with patients, families, and care partners.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and arrange follow-up care.
• Identify urgent patient concerns and coordinate timely interventions.
• Maintain accurate patient documentation and records.
• Support telehealth appointments and care coordination activities.
• Obtain and document patient vital signs and report abnormal findings to the team.

Skills

Communication skills

Customer service

Multitasking

Vital signs documentation

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Western Geriatrics and Neurology, part of Brigade Health, is seeking a Mobile Patient Care Coordinator to connect patients, families, providers and community partners, ensuring timely and coordinated care.

You will be the primary contact for your assigned patient population, coordinating care, managing inquiries, and documenting care plans. Healthcare experience is preferred; a high school diploma is required.