Field Patient Care Coordinator/Medical Assistant

Western Geriatrics and Neurology; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Western Geriatrics and Neurology is seeking a Field Patient Care Coordinator/Medical Assistant to connect patients, families, and care teams for timely, coordinated care.

You will coordinate patient care, manage inquiries, and process orders while supporting telehealth and ensuring detailed documentation.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Strong communication and customer service skills.
• Comfortable using computers, email, and electronic medical records.
• Ability to manage multiple priorities while maintaining attention to detail.
• A proactive, team-oriented mindset with a passion for helping others.
• Ability to accurately obtain and document patient vital signs.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders, including medications, labs, imaging, referrals, and home health services.
• Communicate care plan updates with patients, families, community staff, and healthcare partners.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and ensure follow-up care is scheduled.
• Identify urgent patient concerns and coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care coordination activities.
• Obtain and document patient vital signs and report abnormalities.

Skills

Communication skills

Customer service

Computer literacy

Electronic medical records

Vital signs documentation

Education

High school diploma or GED

Medical Assistant preferred

Tools

EMR systems

Job description

Field Patient Care Coordinator/Medical Assistant

Make a difference in patients' lives every day.

We're looking for a compassionate, organized, and detail-orientedPatient Care Coordinatorto join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care.

If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

As a Patient Care Coordinator, you'll serve as the primary point of contact for your assigned patient population and care teams. Your day will include:

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventionsMaintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate

What We’re Looking For

• High school diploma or GED required
• Medical Assistant preferred but not required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others
• Ability to accurately obtain and document patient vital signs
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired.

Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred. Experience obtaining and documenting patient vital signs is strongly preferred.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

Hourly range for posted region

$23 - $25 USD