Field Patient Care Coordinator/Medical Assistant

Western Geriatrics & Neurology; Oceanside (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Meaningful work

Supportive team environment

Growth opportunities

Ongoing training

Job summary

Western Geriatrics & Neurology is seeking a dedicated Mobile Patient Care Coordinator in Oceanside, CA. You will act as the primary contact for patients, families, and care teams, ensuring timely and coordinated care across settings.

Responsibilities include handling calls and emails, processing provider orders, and supporting telehealth and post-discharge follow-up. The role emphasizes meticulous documentation and compassionate patient interactions to improve outcomes.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Strong communication and customer service skills.
• Comfortable using computers, email, and EMR.
• Ability to manage multiple priorities with attention to detail.
• Proactive, team-oriented mindset and passion for helping others.
• Ability to obtain and document patient vital signs.
• Healthcare experience preferred.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders, including medications, labs, imaging, referrals, and home health services.
• Communicate care plan updates with patients, families, and care teams.
• Support medication reconciliation and escalate concerns to providers when needed.
• Assist with post-discharge outreach and ensure appropriate follow-up.
• Identify urgent patient concerns and coordinate timely interventions.
• Maintain accurate documentation and patient records.
• Support telehealth appointments and care coordination activities.
• Document patient vital signs and communicate abnormal findings to the care team.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Team-oriented

Vital signs documentation

Education

High school diploma or GED

Medical Assistant (preferred)

Tools

Electronic Medical Records (EMR)

Email

Job description

Mobile Patient Care Coordinator

Make a difference in patients' lives every day.

We're looking for a compassionate, organized, and detail-oriented Patient Care Coordinator to join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care. If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

As a Patient Care Coordinator, you'll serve as the primary point of contact for your assigned patient population and care teams. Your day will include:

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventions
• Maintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities
• Obtaining and documenting patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicating abnormal findings to the care team as appropriate

What We're Looking For

• High school diploma or GED required
• Medical Assistant preferred but not required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others
• Ability to accurately obtain and document patient vital signs
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired. Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred. Experience obtaining and documenting patient vital signs is strongly preferred.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

Hourly range for posted region: $23 USD - $25 USD