Mobile Patient Care Coordinator

Western Geriatrics & Neurology; La Quinta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Ongoing training

Growth opportunities

Job summary

Western Geriatrics & Neurology is seeking a Patient Care Coordinator to connect patients, families, providers, and community partners for timely, coordinated care. You will handle inquiries, coordinate orders, and support telehealth and care coordination activities.

Requirements include a high school diploma or GED, strong communication skills, and comfort with EMR systems. Healthcare experience is preferred, with opportunities for growth and ongoing training within a compassionate team.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Healthcare experience or familiarity with medical offices is a plus.
• Strong communication and teamwork skills are essential.
• Accurate documentation of patient vital signs is important.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders (medications, labs, imaging, referrals, home health).
• Communicate care plan updates with patients and families.
• Support medication reconciliation and escalate concerns to providers.

Skills

Communication

Customer service

EMR usage

Multitasking

Vitals recording

Education

High school diploma or GED

Job description

Patient Care Coordinator

Make a difference in patients' lives every day. We're looking for a compassionate, organized, and detail-oriented Patient Care Coordinator to join our growing team. In this role, you'll be the connection between patients, families, healthcare providers, and community partners, helping ensure everyone receives timely and coordinated care. If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things organized, we'd love to hear from you.

What You'll Do

• Coordinating patient care and follow-up services
• Managing incoming calls, emails, and patient inquiries
• Processing provider orders, including medications, labs, imaging, referrals, and home health services
• Communicating care plan updates with patients, families, community staff, and healthcare partners
• Supporting medication reconciliation and escalating concerns to providers when needed
• Assisting with post-discharge outreach and ensuring appropriate follow-up care is scheduled
• Identifying urgent patient concerns and helping coordinate timely interventions
• Maintaining accurate documentation and patient records
• Supporting telehealth appointments and care coordination activities
• Obtain and document patient vital signs, including blood pressure, pulse, temperature, respiration rate, oxygen saturation, height, and weight, and communicate abnormal findings to the care team as appropriate

What We're Looking For

• High school diploma or GED required
• Medical Assistant preferred but not required
• Strong communication and customer service skills
• Comfortable using computers, email, and electronic medical records
• Ability to manage multiple priorities while maintaining attention to detail
• A proactive, team-oriented mindset with a passion for helping others
• Ability to accurately obtain and document patient vital signs
• A proactive, team-oriented mindset with a passion for helping others

Healthcare experience desired.

Experience in healthcare, senior living, medical offices, medical assisting, patient care, or other service-focused environments is preferred. Experience obtaining and documenting patient vital signs is strongly preferred.

Why Join Us?

• Meaningful work that positively impacts patients and families
• Supportive team environment
• Opportunity to grow within a healthcare organization
• Ongoing training and development
• A collaborative culture focused on compassion, accountability, and excellent patient care

Join us and help deliver exceptional care, one patient at a time.

Hourly range for posted region: $23 USD - $25 USD