Mobile Expert — Tech & Service Sales (Stock Grant)

T-Mobile USA; Tampa (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

Stock Grant

Paid Time Off

Health Insurance

Employee Discounts

Job summary

T-Mobile USA is seeking a motivated Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You’ll build product knowledge, demonstrate solutions, and guide customers along their shopping journey.

This role emphasizes customer interaction, digital tool usage, and service plan recommendations, with training and growth opportunities across channels. Eligible for benefits including stock grants and 401(k) options.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

Education

High School Diploma

Job description

T-Mobile USA is seeking a motivated Mobile Associate to assist customers with technology and service needs in a fast-paced retail environment. You’ll build product knowledge, demonstrate solutions, and guide customers along their shopping journey.

This role emphasizes customer interaction, digital tool usage, and service plan recommendations, with training and growth opportunities across channels. Eligible for benefits including stock grants and 401(k) options.