Mobile Expert — Tech Sales with Stock Grants & Benefits

T-Mobile; Williamstown (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Tuition assistance

Job summary

T-Mobile is seeking a Mobile Associate for Store-in-Store locations to engage customers, educate on wireless solutions, and drive sales in a dynamic retail setting. You’ll leverage digital tools, follow up with customers, and contribute to a seamless onboarding experience.

You will train on products, processes, and systems, while collaborating with nearby store teams to ensure exceptional service, accurate promotions, and successful customer outcomes.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience; retail preferred.
• Strong customer-service mindset with ability to educate customers.
• Able to thrive in a high-traffic retail setting.

Responsibilities

• Proactively engage customers in a high-traffic retail environment using digital tools.
• Identify customer needs and demonstrate value of T-Mobile products and services.
• Complete training on in-store processes and systems; stay customer-ready at all times.
• Build relationships with nearby teams and manage onboarding and account setup.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate for Store-in-Store locations to engage customers, educate on wireless solutions, and drive sales in a dynamic retail setting. You’ll leverage digital tools, follow up with customers, and contribute to a seamless onboarding experience.

You will train on products, processes, and systems, while collaborating with nearby store teams to ensure exceptional service, accurate promotions, and successful customer outcomes.