Mobile Expert: Retail Tech Sales & Stock Grant Eligible

T-MOBILE USA, Inc.; Shirley (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Stock grant

401(k)

Stock Purchase Plan

Paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to assist customers in a fast-paced retail environment, delivering personalized device and service solutions and demonstrating network coverage with digital tools.

The role includes required training, opportunities for advancement to Mobile Expert, annual incentives, stock grants, and a comprehensive benefits package including health, retirement plans, time off, and employee discounts.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.
• Ability to use digital tools to demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Engaging People

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to assist customers in a fast-paced retail environment, delivering personalized device and service solutions and demonstrating network coverage with digital tools.

The role includes required training, opportunities for advancement to Mobile Expert, annual incentives, stock grants, and a comprehensive benefits package including health, retirement plans, time off, and employee discounts.