Mobile Expert: Tech Solutions & Stock Grants

T-Mobile; El Dorado (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Annual holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Responsibilities include applying digital tools, training on retail processes, and collaborating with team members to ensure a seamless customer experience. Eligible for benefits including stock grants, 401(k), and paid time off.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers and guide their technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey.

Responsibilities include applying digital tools, training on retail processes, and collaborating with team members to ensure a seamless customer experience. Eligible for benefits including stock grants, 401(k), and paid time off.