Mobile Expert — Retail Tech Sales with Stock Grants

T-Mobile USA; Natick (MA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

401(k) and stock purchase plan

Paid time off and holidays

Employee discounts

Job summary

T-Mobile USA is hiring a Mobile Associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchase journey. You will build product knowledge, use digital tools, and support a strong customer experience.

The role emphasizes customer interaction, sales capability, and participation in ongoing training. It offers benefits, stock programs, and opportunities for growth within a dynamic retail environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a Retail environment.
• Ability to learn and apply product knowledge and digital tools.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Teamwork

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring a Mobile Associate to engage customers, demonstrate technology and service options, and guide shoppers through their purchase journey. You will build product knowledge, use digital tools, and support a strong customer experience.

The role emphasizes customer interaction, sales capability, and participation in ongoing training. It offers benefits, stock programs, and opportunities for growth within a dynamic retail environment.