Mental Health Admin Assistant: Front Desk & Coordination

Sheppard Pratt; Frederick (MD); On-site; USD 22,000 - 31,000; Full time

Job summary

Sheppard Pratt is seeking an Administrative Support Specialist to serve as the first point-of-contact for clients, families, and outside providers. You will play an active role in client treatment through administrative support and coordinate day-to-day operations.

Responsibilities include liaising between clients and staff, auditing medical records for completeness, and building professional relationships with clients, their support systems, staff, and community agencies.

Qualifications

• High school diploma or GED required.
• Minimum two years of relevant work experience.
• Proficiency in Microsoft Office suite.
• Valid driver's license with 3 points or less and access to insured vehicle.

Responsibilities

• Serve as the first point-of-contact to clients, their families, outside providers, and referrers.
• Facilitate daily operations by coordinating schedules and support staff in office and field.
• Liaise between clients and staff to support treatment processes.
• Audit medical records to ensure completion of required documentation.
• Develop and maintain professional relationships with clients, their support networks, staff, and community agencies.

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sheppard Pratt is seeking an Administrative Support Specialist to serve as the first point-of-contact for clients, families, and outside providers. You will play an active role in client treatment through administrative support and coordinate day-to-day operations.

Responsibilities include liaising between clients and staff, auditing medical records for completeness, and building professional relationships with clients, their support systems, staff, and community agencies.