On-site Healthcare Admin Assistant II: EHR & Front Desk

Sheppard Pratt; Westminster (MD); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical, dental, vision benefits

403b retirement match

Paid time off

Employee Assistance Program

Job summary

Sheppard Pratt in Westminster, MD is seeking an Administrative Associate to support clinic operations and front-desk activities. Primary duties include receiving clients and co-payments, scheduling appointments, maintaining patient records in the EHR, processing authorizations, and handling communications with staff and providers in a fast-paced healthcare environment.

We offer tuition reimbursement, comprehensive benefits (medical, dental, vision), 403b retirement match, generous PTO, and an

Qualifications

• High school diploma required.
• Associates degree in business administration or related field preferred.
• Prior experience in a health care setting is preferred but not required.

Responsibilities

• Receive clinic clients; collect client co-payments; receive and route telephone calls.
• Schedule client follow-up appointments.
• Maintain client medical records in good order; file client information; process client and other administrative paperwork.
• Assist with maintenance of OMHC electronic health records.
• Maintain clinic facilities for optimal and secure functioning.
• Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications.
• Provide backup assistance to Intake and other administrative staff as warranted; complete insurance authorizations and eligibility checks.

Skills

Customer service

Attention to detail

Multi-tasking

Teamwork

Communication

Education

High school diploma

Associates degree in business administration or related field

Tools

EHR system

Electronic Health Record

Job description

Sheppard Pratt in Westminster, MD is seeking an Administrative Associate to support clinic operations and front-desk activities. Primary duties include receiving clients and co-payments, scheduling appointments, maintaining patient records in the EHR, processing authorizations, and handling communications with staff and providers in a fast-paced healthcare environment.

We offer tuition reimbursement, comprehensive benefits (medical, dental, vision), 403b retirement match, generous PTO, and an