Clinical Admin Assistant I — Patient Services & Records

Sheppard Pratt; Gaithersburg (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Tuition reimbursement

Medical benefits

Dental benefits

Retirement match

Paid time off

Employee Assistance Program

Job summary

Sheppard Pratt seeks an Administrative Assistant I for the Outpatient Mental Health Center in Gaithersburg, MD. The role handles front-desk tasks, scheduling, HIPAA-compliant records, and clinic operations to keep the center organized and efficient.

The position requires a high school diploma (associates preferred) and offers on-site support with growth funding and a structured benefits package. Compensation starts at $19 per hour, with a focus on accuracy and patient privacy.

Qualifications

• High school diploma is required; associate degree preferred.
• Healthcare setting experience preferred but not required.
• Experience with Electronic Health Records (EHR) and data security is essential.
• Ability to multi-task in a fast-paced clinic environment.

Responsibilities

• Greet clients in person and on the phone with exceptional customer service.
• Schedule appointments for clients and staff.
• Check client eligibility status to verify insurance coverage.
• Receive, log, and secure all delivered medications.
• Close charts in multiple electronic data systems.
• Log and distribute incoming and outgoing faxes.

Skills

Customer service

Interpersonal skills

Teamwork

Multi-tasking

Education

High school diploma

Associate degree in business administration

Tools

Electronic Health Records (EHR) system

Job description

Sheppard Pratt seeks an Administrative Assistant I for the Outpatient Mental Health Center in Gaithersburg, MD. The role handles front-desk tasks, scheduling, HIPAA-compliant records, and clinic operations to keep the center organized and efficient.

The position requires a high school diploma (associates preferred) and offers on-site support with growth funding and a structured benefits package. Compensation starts at $19 per hour, with a focus on accuracy and patient privacy.