Dynamic Administrative Assistant - Outpatient Mental Health

Sheppard Pratt; Gaithersburg (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Comprehensive medical, dental and视sion

403b retirement match

Generous PTO

Job summary

Sheppard Pratt is seeking an Administrative Assistant I for the Outpatient Mental Health Center in Gaithersburg, MD. Responsibilities include greeting clients, scheduling appointments, maintaining client records in EHR, handling co-payments, and coordinating communications among staff.

Requirements include a high school diploma (associates preferred) and strong interpersonal, multitasking, and confidentiality skills.

Qualifications

• High school diploma required; an Associate's degree is preferred.
• Experience in a health care setting is preferred but not required.
• Ability to multi-task in a fast-paced health care environment and protect client privacy.

Responsibilities

• Greet clients in person and over the phone with excellent service.
• Schedule appointments and maintain clinic calendars.
• File charts and manage client paperwork in EHR systems.
• Verify insurance eligibility and process co-payments.
• Route calls, voicemails, and faxes efficiently.
• Support clinic operations and assist other staff as needed.

Skills

Customer service

Multitasking

Interpersonal skills

Communication

Confidentiality

Education

High school diploma

Associates degree in business administration or related field

Tools

Electronic Health Record (EHR)

Job description

Sheppard Pratt is seeking an Administrative Assistant I for the Outpatient Mental Health Center in Gaithersburg, MD. Responsibilities include greeting clients, scheduling appointments, maintaining client records in EHR, handling co-payments, and coordinating communications among staff.

Requirements include a high school diploma (associates preferred) and strong interpersonal, multitasking, and confidentiality skills.