Membership Growth Specialist

Fitness-Connection; Charlotte (NC); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Free gym membership

Employee discounts

Career growth

Job summary

Fitness Connection is seeking a enthusiastic Fitness Consultant who thrives on connecting with people and guiding them toward healthier lives. You will be the first contact, exploring membership options and delivering a welcoming, results-focused experience.

You will drive membership growth through tours, referrals, and proactive outreach, while maintaining records, supporting front-desk operations, and upholding club standards.

Qualifications

• Ability to build trust and create meaningful conversations with prospective members.
• Strong consultative selling and closing skills.
• Self-motivation to achieve individual and team goals.
• Exceptional interpersonal skills and ability to connect with a wide variety of people.

Responsibilities

• Drive Membership Growth by guiding prospects through the sales process.
• Conduct engaging club tours that connect goals to membership and services.
• Generate leads through referrals, networking, outreach activities, and community engagement.
• Maintain accurate records for leads, referrals, memberships, and sales.
• Execute front desk responsibilities and member check-ins, including inquiries.
• Uphold club standards, procedures, and safety requirements.

Skills

Sales

Member Acquisition

Consultative Selling

Closing Skills

Relationship Building

Customer Service

Communication

Influence

CRM Systems

Club Management Tools

Education

High School Diploma or GED

Tools

CRM systems

Club management tools

Job description

Fitness Connection is seeking a enthusiastic Fitness Consultant who thrives on connecting with people and guiding them toward healthier lives. You will be the first contact, exploring membership options and delivering a welcoming, results-focused experience.

You will drive membership growth through tours, referrals, and proactive outreach, while maintaining records, supporting front-desk operations, and upholding club standards.