Membership Growth Consultant

Paycom - ATS; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Complimentary gym membership

Employee discounts on services

Career growth opportunities

Job summary

Fitness Connection in Charlotte, NC seeks a friendly Fitness Consultant to connect with prospective members, present options, and guide them through the membership process.

You will conduct club tours, generate leads, manage the pipeline, and deliver outstanding member experiences while meeting sales goals in a fast-paced environment. This role requires strong interpersonal skills and the ability to listen and provide personalized recommendations.

Qualifications

• Strong consultative selling and closing skills.
• Ability to build trust and create meaningful conversations with prospective members.
• Excellent interpersonal and customer service mindset.
• Comfort using CRM systems and club management tools.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive membership growth and maintain an active pipeline.
• Conduct engaging club tours and present memberships confidently.
• Generate leads through referrals, networking, and outreach.
• Handle front desk duties, member check-ins, and inquiries with professionalism.
• Maintain accurate records of leads, memberships, and sales.

Skills

Sales & lead generation

Customer service

Relationship building

Consultative selling

Closing skills

Communication

Active listening

Education

High school diploma or GED

Tools

CRM software

Club management tools

Job description

Fitness Connection in Charlotte, NC seeks a friendly Fitness Consultant to connect with prospective members, present options, and guide them through the membership process.

You will conduct club tours, generate leads, manage the pipeline, and deliver outstanding member experiences while meeting sales goals in a fast-paced environment. This role requires strong interpersonal skills and the ability to listen and provide personalized recommendations.