Member Experience & Sales Pro

24 Hour Fitness; Rialto (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness in Rialto, CA is seeking a Sales and Service Expert to deliver a compelling sales and service experience, focusing on memberships, fitness and retail products. You will build relationships and drive member acquisition and retention while achieving sales goals.

The role emphasizes onboarding new members, promoting fitness offerings, and leveraging lead-generation activities to grow club profitability. A strong customer-service mindset is essential for success at this location.

Qualifications

• Experience in sales and member services required.
• Strong customer service and communication skills.
• Familiarity with POS and membership systems preferred.

Responsibilities

• Execute CARE sales model with each guest and relate products/services to fitness needs.
• Tour facility and describe services aligning to guest goals.
• Enroll members following MAP procedures and onboard for retention.

Skills

Sales experience

Customer service

Interpersonal communication

POS system

Teamwork

CRM/lead management

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness in Rialto, CA is seeking a Sales and Service Expert to deliver a compelling sales and service experience, focusing on memberships, fitness and retail products. You will build relationships and drive member acquisition and retention while achieving sales goals.

The role emphasizes onboarding new members, promoting fitness offerings, and leveraging lead-generation activities to grow club profitability. A strong customer-service mindset is essential for success at this location.