Fitness Sales & Member Experience Pro

24 Hour Fitness; Mountain View (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Health benefits

Job summary

24 Hour Fitness is seeking a Sales and Service Expert to deliver outstanding sales and service experiences, guiding guests through membership and fitness product offerings. You will build relationships and drive member acquisition and retention while meeting revenue goals.

The role emphasizes onboarding, on-site tours, and promotion of local campaigns, with a focus on providing a welcoming club experience and achieving personal and team sales targets.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to operate Point of Sale (POS) systems.
• Strong interpersonal and customer-service skills.

Responsibilities

• Sell memberships and services to guests and members.
• On-board new members and assist with retention to drive profitability.
• Prospect leads and set appointments for new business opportunities.
• Provide a friendly, efficient guest experience and promote fitness offerings.

Skills

Sales techniques

Customer service

Interpersonal communication

POS system

Teamwork

Self-motivation

Education

High School Diploma or GED

CPR/AED within 60 days

Bachelor's degree preferred

Tools

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert to deliver outstanding sales and service experiences, guiding guests through membership and fitness product offerings. You will build relationships and drive member acquisition and retention while meeting revenue goals.

The role emphasizes onboarding, on-site tours, and promotion of local campaigns, with a focus on providing a welcoming club experience and achieving personal and team sales targets.