Member Experience & Sales Pro - Free Gym Membership

24 Hour Fitness; Fremont (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Medical and dental coverage

Employee assistance program

Job summary

24 Hour Fitness is seeking a Sales and Service Expert to deliver an outstanding guest experience, enroll new members, and promote memberships, fitness products, and services. You will build relationships, meet sales targets, and collaborate with club staff to drive retention and profitability.

The role emphasizes member onboarding, lead generation, and a customer-focused approach within a dynamic club environment.

Qualifications

• Strong sales knowledge and techniques.
• Customer service-oriented approach.
• Familiarity with POS and membership systems.
• Excellent interpersonal communication.
• Ability to work as part of a team and independently.

Responsibilities

• Deliver a sales and service experience to guests and members.
• On-board new members and drive retention and profitability.
• Generate leads and promote memberships, fitness, and retail products.
• On-board and greet members, assist with needs, and upsell services.
• Work with the team to meet and exceed sales goals.

Skills

Sales experience

Customer service

POS system

Communication

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

POS System

Membership Software

Job description

24 Hour Fitness is seeking a Sales and Service Expert to deliver an outstanding guest experience, enroll new members, and promote memberships, fitness products, and services. You will build relationships, meet sales targets, and collaborate with club staff to drive retention and profitability.

The role emphasizes member onboarding, lead generation, and a customer-focused approach within a dynamic club environment.