Member Experience & Sales Associate

ComForCare Home Care (Raleigh, NC); Sioux Falls (SD); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and oneFamily

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Short Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Team Member Support Team

Job summary

Planet Fitness - PF Baseline Fitness in Sioux Falls seeks a Customer Service Representative to deliver outstanding member experiences and drive new member sales at the front desk. You will greet visitors, handle inquiries, support sign-ups and cancellations, and ensure accurate account updates while maintaining a clean, welcoming environment.

The role requires strong customer service, basic computer skills, and the ability to communicate professionally.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members, delivering a positive experience.
• Answer phones and assist with questions or concerns.
• Assist with member check-ins, sign-ups, cancellations, and account updates.
• Facilitate member services issues and route to supervisor as needed.
• Maintain a clean and welcoming club environment.

Skills

Customer service

Communication skills

Phone etiquette

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Sioux Falls seeks a Customer Service Representative to deliver outstanding member experiences and drive new member sales at the front desk. You will greet visitors, handle inquiries, support sign-ups and cancellations, and ensure accurate account updates while maintaining a clean, welcoming environment.

The role requires strong customer service, basic computer skills, and the ability to communicate professionally.