Club Member Experience Specialist

Planet Fitness; Sioux Falls (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and a family member

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness is seeking a Customer Service Representative in Sioux Falls, SD. The role involves greeting potential members, providing a great customer experience, and handling front desk tasks. Strong customer service skills and basic computer proficiency are essential.

The position offers various benefits, including health insurance and opportunities for advancement. Join our dedicated team to make a difference in our members' fitness journeys!

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone calls.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member service issues and maintain club cleanliness.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness is seeking a Customer Service Representative in Sioux Falls, SD. The role involves greeting potential members, providing a great customer experience, and handling front desk tasks. Strong customer service skills and basic computer proficiency are essential.

The position offers various benefits, including health insurance and opportunities for advancement. Join our dedicated team to make a difference in our members' fitness journeys!