Member Experience & Sales Associate

Planet Fitness - PF Baseline Fitness; Lafayette (LA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Free membership

Family guest access

Health insurance

Dental insurance

Vision insurance

Short-term disability

Scholarship program

Support team

HSA

Advancement opportunities

Pet insurance

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience for members, prospective members, and guests.

You will greet, assist with tours, handle front desk responsibilities, and help with sign-ups, check-ins, cancellations, and account updates while maintaining a clean and welcoming club environment for all visitors.

Qualifications

• Honesty and strong work ethic.
• Excellent customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and welcome potential members to create a positive experience.
• Answer phone calls and provide information to assist questions or concerns.
• Assist with member sign-ups, check-ins and cancellations; update member accounts as needed.
• Maintain a neat, clean, and welcoming club environment.

Skills

Honesty and work ethic

Customer service

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience for members, prospective members, and guests.

You will greet, assist with tours, handle front desk responsibilities, and help with sign-ups, check-ins, cancellations, and account updates while maintaining a clean and welcoming club environment for all visitors.