Member Experience Specialist - Front Desk & Sales

Planet Fitness - PF Baseline Fitness; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Short Term Disability Insurance

Accident Insurance

Pet Insurance

HSA

Voluntary Life Insurance

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance the member experience and drive new member sales.

Your responsibilities will include greeting members, answering inquiries, and ensuring the club is clean and welcoming. Strong customer service skills and basic computer proficiency are required for this role.

This position offers flexible hours as it can be full time or part time.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency is required.
• Honesty and good work ethic are needed.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely to assist with questions or concerns.
• Facilitate member services issues as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance the member experience and drive new member sales.

Your responsibilities will include greeting members, answering inquiries, and ensuring the club is clean and welcoming. Strong customer service skills and basic computer proficiency are required for this role.

This position offers flexible hours as it can be full time or part time.