Member Experience Pro — Front Desk & Sales

Planet Fitness - PF Baseline Fitness; Urbandale (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one guest

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to create a positive member experience through superior customer service. The role involves greeting potential members and handling various front desk tasks while ensuring a clean and welcoming environment.

Applicants should possess strong customer service skills, basic computer proficiency, and a good work ethic. Benefits include health insurance, pet insurance, and opportunities for advancement.

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency is required.
• Honesty and good work ethic are required.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely and assist with questions.
• Assist in member check-ins, sign-ups, and cancellations.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer Service

Active Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to create a positive member experience through superior customer service. The role involves greeting potential members and handling various front desk tasks while ensuring a clean and welcoming environment.

Applicants should possess strong customer service skills, basic computer proficiency, and a good work ethic. Benefits include health insurance, pet insurance, and opportunities for advancement.