Member Experience & Front Desk Specialist

Planet Fitness - PF Baseline Fitness; Minneapolis (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative who will be responsible for new member sales and creating a positive member experience. This role includes greeting potential members, answering phone calls, and maintaining the cleanliness of the club.

The ideal candidate will possess strong customer service skills, demonstrate good work ethic, and be proficient with basic computer tasks.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members, providing excellent customer experience.
• Answer phone calls and assist with member issues.
• Maintain cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Tools

Basic Computer Skills

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative who will be responsible for new member sales and creating a positive member experience. This role includes greeting potential members, answering phone calls, and maintaining the cleanliness of the club.

The ideal candidate will possess strong customer service skills, demonstrate good work ethic, and be proficient with basic computer tasks.