Member Experience & Front Desk Specialist

Planet Fitness - PF Baseline Fitness; Pelham (AL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative responsible for providing excellent service to members and prospective members. You will greet potential members, assist with front desk tasks, and facilitate member services.

Ideal candidates will have strong customer service skills and basic computer proficiency. The role offers opportunities for advancement and various employee benefits, including health insurance and a free membership.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet potential members to provide excellent customer experience.
• Answer phone calls politely to assist with questions.
• Assist with member check-ins and account updates.
• Maintain neatness and cleanliness of the club.

Skills

Customer service skills

Basic computer proficiency

Listening

Problem-solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative responsible for providing excellent service to members and prospective members. You will greet potential members, assist with front desk tasks, and facilitate member services.

Ideal candidates will have strong customer service skills and basic computer proficiency. The role offers opportunities for advancement and various employee benefits, including health insurance and a free membership.