Member Experience & Front Desk - Free Membership

ComForCare Home Care (Raleigh, NC); Oxnard (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Short Term Disability Insurance

Pet Insurance

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance member experiences and drive new member sales. You will greet guests, answer inquiries, and support tours while maintaining a positive, friendly atmosphere.

The role emphasizes top-tier customer service, proper communication with staff, and helping ensure a clean, welcoming club environment for all members and visitors.

Qualifications

• Minimum honesty and strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, delivering a great customer experience.
• Handle front desk tasks including answering phone calls and assisting questions or concerns.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member accounts.

Skills

Customer service

Honesty

Basic computer literacy

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance member experiences and drive new member sales. You will greet guests, answer inquiries, and support tours while maintaining a positive, friendly atmosphere.

The role emphasizes top-tier customer service, proper communication with staff, and helping ensure a clean, welcoming club environment for all members and visitors.