Member Experience Pro — Front Desk & Sales

Planet Fitness - PF Baseline Fitness; Brooklyn Park (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance member experiences. This role involves greeting members, addressing inquiries, and ensuring the club's cleanliness.

The ideal candidate should possess strong customer service skills, basic computer proficiency, and a good work ethic. The position offers a variety of benefits including health insurance and free membership for you and a friend.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency necessary.
• Honesty and good work ethic expected.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely and assist with questions.
• Facilitate member services issues and questions.

Skills

Customer service

Listening

Problem solving

Communication

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to enhance member experiences. This role involves greeting members, addressing inquiries, and ensuring the club's cleanliness.

The ideal candidate should possess strong customer service skills, basic computer proficiency, and a good work ethic. The position offers a variety of benefits including health insurance and free membership for you and a friend.