Member Experience & Engagement Specialist

Paycom; Georgia; On-site; USD 18,000 - 23,000; Full time

Job summary

YouFit Gyms is seeking a Member Experience Specialist to deliver exceptional service, welcome members, and assist with memberships and inquiries throughout their fitness journey. You will handle check-ins, payments, and account questions while maintaining a clean, welcoming gym environment.

The role also involves promoting memberships and assisting with events to boost member engagement. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, is required to

Qualifications

• Must be at least 18 years of age.
• Proficient in reading, speaking, and writing in English.

Responsibilities

• Deliver Outstanding Member Service and greet members.
• Monitor gym access and manage check-ins and alerts.
• Assist with payments, POS transactions, and cash drawer balancing.
• Enforce gym policies and maintain a clean, safe environment.
• Support events and member appreciation activities.

Skills

Customer service

Cash handling

Cleaning procedures

Multitasking

Team collaboration

English proficiency

Job description

YouFit Gyms is seeking a Member Experience Specialist to deliver exceptional service, welcome members, and assist with memberships and inquiries throughout their fitness journey. You will handle check-ins, payments, and account questions while maintaining a clean, welcoming gym environment.

The role also involves promoting memberships and assisting with events to boost member engagement. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, is required to