Member Experience Associate — Gym Front Desk

Crunch Fitness; Beaumont (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Subsidized health insurance (health,  

Dental

Vision

Basic Life and AD&D

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in Beaumont, TX is hiring a Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, process check-ins, assist with membership sales, and promote fitness programs while maintaining a clean, welcoming club environment.

Ideal candidates bring at least 1 year in a service role, strong communication skills, and a friendly, energetic demeanor.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greet all members and guests with enthusiasm at the front desk.
• Assist with membership sales, check-ins, and program promotions.
• Maintain a clean, organized front desk and lobby area; support club operations.
• Answer phones professionally and resolve member inquiries or escalate as needed.
• Support events and promotions and ensure a grand-opening ready facility.

Skills

Customer service

Communication

Reading/Writing

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Beaumont, TX is hiring a Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, process check-ins, assist with membership sales, and promote fitness programs while maintaining a clean, welcoming club environment.

Ideal candidates bring at least 1 year in a service role, strong communication skills, and a friendly, energetic demeanor.