Member Experience Specialist — Gym Front Desk

Crunch Fitness; New Braunfels (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free gym membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative to deliver exceptional service at our New Braunfels club. You’ll greet members, handle front desk operations, process memberships, and promote programs such as tanning and group fitness while maintaining a clean, welcoming environment.

You\'ll be the face of the club, meet service level targets, support member enrollments, and help keep the facility grand-opening ready every day.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Strong customer service orientation required.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greet all members & guests with enthusiasm and assist with check-ins.
• Promote membership privileges including tanning, group fitness, small group training and childcare.
• Assist with membership, retail and tanning product sales and enrollments.
• Answer phones and manage front desk operations in a courteous, professional manner.
• Maintain a clean and organized front desk area and lobby.
• Support opening/closing duties and club events to ensure a grand-opening ready facility.

Skills

Customer service excellence

Effective communication

Membership sales experience

Detail oriented

Education

High school diploma or GED

Tools

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative to deliver exceptional service at our New Braunfels club. You’ll greet members, handle front desk operations, process memberships, and promote programs such as tanning and group fitness while maintaining a clean, welcoming environment.

You\'ll be the face of the club, meet service level targets, support member enrollments, and help keep the facility grand-opening ready every day.