Member Experience Specialist – Gym Front Desk

Hunter Super Techs - TurnPoint; Tyler (TX); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Subsidized health insurance

Life and AD&D

HS A

Short-term disability

Free gym membership

Job summary

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking a friendly Member Services Representative to be the face of the club, greeting members and guests and delivering exceptional service. You’ll assist with membership sales, check-ins, and product promotions while upholding Crunch standards.

The role requires strong communication, a service mindset, and the ability to lift up to 50 lbs. CPR/AED certification is required within 30 days of hire.

Qualifications

• 1 year of experience in a service-oriented role preferred.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Must be able to lift up to 50 lbs.
• High school diploma or GED required.

Responsibilities

• Greet members and guests with enthusiasm and engage in service.
• Assist with membership, retail and tanning product sales.
• Promote membership privileges including tanning and group fitness.
• Check in members and guests following company procedures.
• Answer phones professionally and handle guest requests.
• Maintain a clean, organized front desk and assist with opening/closing duties.
• Communicate events and support club initiatives.

Skills

Customer service

Communication

Reading & writing

CPR/AED certification

Physical stamina

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Tyler, TX is seeking a friendly Member Services Representative to be the face of the club, greeting members and guests and delivering exceptional service. You’ll assist with membership sales, check-ins, and product promotions while upholding Crunch standards.

The role requires strong communication, a service mindset, and the ability to lift up to 50 lbs. CPR/AED certification is required within 30 days of hire.