Member Services Pro — Gym Front Desk & Memberships

Epic Crunch Jobs; Port Arthur (TX); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free gym access

Career growth opportunities

Competitive pay

Job summary

Crunch Fitness – Undefeated Tribe in Port Arthur, TX is hiring a Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, handle check-ins, assist with memberships, and promote fitness programs.

The role emphasizes friendly service and accurate front desk operations. You’ll contribute to a fast-paced, high-energy club culture, support tanning and retail promotions, and help keep the club clean and ready for daily operations.

Qualifications

• Experience delivering excellent customer service at a front desk or service counter.
• Ability to handle member inquiries, check-ins, and basic promotions.
• Comfort promoting fitness programs and retail offerings to members.

Responsibilities

• Greet members and guests promptly with a genuine smile and professional demeanor.
• Assist with membership sales, check-ins, and program promotions while meeting service targets.
• Maintain front desk operations, ensure club cleanliness, and support daily tasks to keep the lobby presentable.

Skills

Customer service

Front desk

Membership sales

Job description

Crunch Fitness – Undefeated Tribe in Port Arthur, TX is hiring a Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, handle check-ins, assist with memberships, and promote fitness programs.

The role emphasizes friendly service and accurate front desk operations. You’ll contribute to a fast-paced, high-energy club culture, support tanning and retail promotions, and help keep the club clean and ready for daily operations.