Member Experience Associate

Planet Fitness - Glow Brands; Bardstown (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and Services

Exclusive Discounts at Outside Retailers

Free Work Shirt options yearly

Job summary

A fitness organization located in Bardstown, Kentucky is seeking a Member Services Representative responsible for creating a positive member experience through exceptional customer service. Key duties include greeting members, managing front desk operations, and resolving member inquiries. The role requires a passion for fitness, punctuality, and effective communication skills. This position offers flexible scheduling and various benefits, including free gym access, and opportunities for advancement.

Qualifications

• Customer service experience preferred.
• Must be 16 years of age or older.
• Ability to work independently during shifts.

Responsibilities

• Greet members and guests, providing exceptional service.
• Handle front desk activities, including answering phones.
• Check members into the system and take tours for prospective members.
• Assist in maintaining club cleanliness.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Upbeat and positive attitude

Exceptional customer service skills

Strong listening and problem-solving skills

Education

High School diploma/GED equivalent

Job description

A fitness organization located in Bardstown, Kentucky is seeking a Member Services Representative responsible for creating a positive member experience through exceptional customer service. Key duties include greeting members, managing front desk operations, and resolving member inquiries. The role requires a passion for fitness, punctuality, and effective communication skills. This position offers flexible scheduling and various benefits, including free gym access, and opportunities for advancement.