Member Experience Specialist — Flexible Schedule

Planet Fitness - Lev Management; Cayce (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Career advancement opportunities

Weekly pay with monthly bonus opportunities

Black Card membership and employee perks

Job summary

A fitness center chain is seeking a Member Services Representative responsible for delivering superior customer service and ensuring a positive experience for all members and guests. This role includes greeting members, answering inquiries, promoting fitness programs, and maintaining a clean environment. Ideal candidates should have a customer service background and an upbeat, positive attitude. Opportunities for career advancement are available, along with competitive pay and benefits.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Provide a superior level of customer service to members and guests.
• Greet members and assist with questions.
• Help promote the Judgement Free Zone.

Skills

Exceptional customer service skills

Strong listening skills

Basic computer proficiency

Ability to empathize

Upbeat and positive attitude

Job description

A fitness center chain is seeking a Member Services Representative responsible for delivering superior customer service and ensuring a positive experience for all members and guests. This role includes greeting members, answering inquiries, promoting fitness programs, and maintaining a clean environment. Ideal candidates should have a customer service background and an upbeat, positive attitude. Opportunities for career advancement are available, along with competitive pay and benefits.