Medical Support & Scheduling Coordinator

US-Department-of-Veterans-Affair; Baton Rouge (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

US Department of Veterans Affairs in Baton Rouge seeks a Medical Support Assistant (GS-03 to GS-05) to support clinic operations. You will perform front desk duties, receive phone calls, and schedule patient appointments, ensuring accurate data entry and patient flow.

Candidates must be a U.S. citizen, hold a high school diploma or GED, and be proficient in English. Training and development to higher grades are available within the VA system.

Qualifications

• Basic knowledge of medical terminology to assist in patient care.
• Strong communication skills to interact with patients and staff.
• Ability to use office automation tools and scheduling systems.

Responsibilities

• Answer phones and greet patients in a clinic setting.
• Schedule, reschedule, and manage patient appointments.
• Review patient records for necessary information and verify demographics and insurance.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

US Department of Veterans Affairs in Baton Rouge seeks a Medical Support Assistant (GS-03 to GS-05) to support clinic operations. You will perform front desk duties, receive phone calls, and schedule patient appointments, ensuring accurate data entry and patient flow.

Candidates must be a U.S. citizen, hold a high school diploma or GED, and be proficient in English. Training and development to higher grades are available within the VA system.