Medical Secretary - Patient-Focused Admin with Sign-On Bonus

UMass Memorial Health; Milford (MA); Presencial; USD 23.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus

Descripción de la vacante

UMass Memorial Health in Milford, MA seeks an experienced medical secretary to provide administrative support for a medical office within Respiratory Therapy.

You will greet patients, handle scheduling and registrations, verify demographics and insurance, collect co-pays, and maintain accurate records using the scheduling/billing system. Strong MS Office skills, English communication, and attention to detail are essential.

Formación

• Required: High School diploma or equivalent
• Specialized medical secretarial/medical office training
• Minimum one (1) year of medical secretarial/administrative support experience
• Proficient in MS Office applications
• Knowledge of medical office practices and medical terminology
• Good customer service and communication skills
• Ability to use a computer-based patient scheduling/record/billing system
• Strong attention to detail
• Ability to read, write, and speak clearly in English
• Current state driver's license for those employees in an "off-site" office that are required to drive to pick up and deliver records, etc.

Responsabilidades

• 1. Greets patients and/or visitors. Answers phone calls promptly and provides information or refers matters to appropriate resource.
• 2. Registers patients for each patient visit, utilizing computer-based patient registration/scheduling system. Obtains all necessary paperwork from each patient during the registration process. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit.
• 3. Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information in to a computer-based system.
• 4. Schedules new and recurring visits with patients. Records daily schedule of visits and charge code information into the patient scheduling/billing system. Contacts patients to fill vacancies in clinical team's schedules. Makes appointment reminder phone calls in advance of appointments and follows up with no-show, cancelled, or bumped patients.
• 5. Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit. Maintains orderly medical records and closes out medical record at the end of treatment. Coordinates retrieval of medical records.

Conocimientos

MS Office

Customer service

Medical terminology

Attention to detail

English proficiency

Communication skills

Educación

High School diploma or equivalent

Medical secretarial training

Herramientas

Scheduling system software

Medical office software

Descripción del empleo

UMass Memorial Health in Milford, MA seeks an experienced medical secretary to provide administrative support for a medical office within Respiratory Therapy.

You will greet patients, handle scheduling and registrations, verify demographics and insurance, collect co-pays, and maintain accurate records using the scheduling/billing system. Strong MS Office skills, English communication, and attention to detail are essential.