Senior Medical Admin Secretary — Scheduling & Ops (Sign-On Bonus)

UMass Memorial Medical Group; Worcester (MA); On-site; USD 24,000 - 44,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Medical Group seeks a dedicated Secretary, Medical Admin Sr to provide advanced administrative support to physicians, providers, and clinical staff.

You will manage scheduling, patient communications, and charting in compliance with HIPAA, while coordinating meetings and supporting educational programs. A strong emphasis on confidentiality and customer service is essential.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Schedules and coordinates patient visits, procedures, and tests, coordinating with patients and staff.
• Verifies insurance coverage and eligibility and secures referrals or authorizations.
• Maintains patient charts and documentation in accordance with HIPAA and standards.
• Coordinates meetings and travel for departments or faculty as needed.
• Collects copays, processes payments, and handles on-site billing entries.

Skills

MS Office

EHR

Organizational skills

Confidentiality

Multitasking

Education

High School diploma

Medical Secretary Training

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

UMass Memorial Medical Group seeks a dedicated Secretary, Medical Admin Sr to provide advanced administrative support to physicians, providers, and clinical staff.

You will manage scheduling, patient communications, and charting in compliance with HIPAA, while coordinating meetings and supporting educational programs. A strong emphasis on confidentiality and customer service is essential.