Medical Office Secretary – Patient Scheduling & Admin

UMass Memorial Health; United States; On-site; USD 23,000 - 42,000; Full time

Job summary

UMass Memorial Health in Massachusetts is seeking a Medical Office Secretary to support the Respiratory Therapy department. The role requires a high school diploma or equivalent and specialized medical secretarial training, with proficiency in MS Office and strong English communication.

Pay ranges hourly based on experience. Responsibilities include greeting patients, registering visits, collecting co-pays, maintaining records, and coordinating scheduling.

Qualifications

• High School diploma or equivalent.
• Specialized medical secretarial/medical office training.
• Experience with medical secretarial tasks is preferred.

Responsibilities

• Greets patients and visitors; answers calls and refers matters to resources.
• Registers patients and collects co-pays; handles scheduling and deposits.
• Verifies demographic and insurance information and updates the system.
• Schedules visits, tracks daily calendar, and follows up on no-shows.
• Sets up medical records for new patients and ensures completeness of files.

Skills

MS Office

Medical terminology

Customer service

Attention to detail

English proficiency

Scheduling software

Driver's license

Education

High School diploma or equivalent

Specialized medical secretarial/medical office training

Job description

UMass Memorial Health in Massachusetts is seeking a Medical Office Secretary to support the Respiratory Therapy department. The role requires a high school diploma or equivalent and specialized medical secretarial training, with proficiency in MS Office and strong English communication.

Pay ranges hourly based on experience. Responsibilities include greeting patients, registering visits, collecting co-pays, maintaining records, and coordinating scheduling.