Medical Administrative Assistant & Office Coordinator

UMass Memorial Health; Milford (MA); On-site; USD 24,000 - 43,000; Full time

Job summary

UMass Memorial Health is seeking a Medical Administrative Assistant in Milford, MA. This on-site role supports complex front-office and medical office operations, including patient scheduling, registration, and basic billing tasks.

Experience in medical secretarial work and knowledge of medical software are preferred. The position emphasizes professionalism, accuracy in documentation, and teamwork within a large health system.

Qualifications

• High School diploma.
• 6-12 months additional specialized medical secretarial/medical office training.
• 2-3 years of medical secretarial/administrative support experience.

Responsibilities

• Coordinate medical office activities and staff, including scheduling and training, and monitor performance.
• Transcribe medical reports from physicians and prepare correspondences and memos.
• Schedule patient visits and coordinate procedures with admissions, OR, testing centers, and related departments.
• Greet visitors/patients, provide information, and ensure quality customer service.
• Process billing-related forms, verify insurance, and assist with basic office tasks as needed.
• Maintain confidential files and ensure compliance with policies and regulations.

Skills

Medical secretarial experience

Office software

Education

High School diploma

6-12 months medical secretarial training

Tools

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a Medical Administrative Assistant in Milford, MA. This on-site role supports complex front-office and medical office operations, including patient scheduling, registration, and basic billing tasks.

Experience in medical secretarial work and knowledge of medical software are preferred. The position emphasizes professionalism, accuracy in documentation, and teamwork within a large health system.