Medical Scheduling & Patient Intake Assistant

US Department of Veterans Affairs; Ardmore (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs in Ardmore, OK seeks a Medical Support Assistant to handle receipt, intake and indexing of health and administrative information, schedule appointments, and verify provider orders according to scheduling guidelines.

This entry-level GS-3/GS-5 development position requires US citizenship, a high school diploma or GED, and proficient English. Grandfathering provisions may apply for current VA staff.

Qualifications

• US Citizenship is required.
• No prior experience required.
• Education must be a high school diploma or GED or equivalent.
• English language proficiency in speaking and writing is required.

Responsibilities

• Schedule and coordinate patient appointments according to guidelines.
• Receive and review patient information, update electronic health records and demographics.
• Verify provider orders and assist in patient flow within the clinic.
• Interact with patients and staff to ensure smooth front-desk operations.

Skills

Customer service

Medical terminology

Communication

Interviewing patients

Education

High school diploma or GED

Tools

Scheduling software

Electronic health records

Job description

U.S. Department of Veterans Affairs in Ardmore, OK seeks a Medical Support Assistant to handle receipt, intake and indexing of health and administrative information, schedule appointments, and verify provider orders according to scheduling guidelines.

This entry-level GS-3/GS-5 development position requires US citizenship, a high school diploma or GED, and proficient English. Grandfathering provisions may apply for current VA staff.