Medical Scheduling & Patient Support Specialist

US-Department-of-Veterans-Affair; Muskogee (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

The Medical Support Assistant (MSA) at the US Department of Veterans Affairs in Muskogee, OK performs the receipt, intake and indexing of health and administrative information, interfacing with PC applications to support patient care. The role includes scheduling appointments and interpreting provider orders in line with VHA scheduling guidelines, with potential progression from GS-3 to higher grades as qualifications are met.

Applicants must meet basic requirements including U.S.

Qualifications

• High school diploma or GED required or equivalent.
• English language proficiency for spoken and written communication.
• U.S. citizenship required.

Responsibilities

• Receive, intake and index health and administrative information using PC applications.
• Schedule appointments and interpret provider orders according to VHA scheduling guidelines.

Education

High school diploma or GED

Job description

The Medical Support Assistant (MSA) at the US Department of Veterans Affairs in Muskogee, OK performs the receipt, intake and indexing of health and administrative information, interfacing with PC applications to support patient care. The role includes scheduling appointments and interpreting provider orders in line with VHA scheduling guidelines, with potential progression from GS-3 to higher grades as qualifications are met.

Applicants must meet basic requirements including U.S.