Medical Scheduling & Intake Specialist

U.S. Department of Veterans Affairs; Aurora (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Federal Health Insurance

Job summary

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant for a full-time position at a VA facility.

The role involves scheduling appointments, verifying provider orders, and guiding patients through clinical and administrative outpatient processes according to VHA guidelines. The position supports information exchange with internal and external customers, and requires handling telephone calls, secure messaging, and chat messages.

Responsibilities

• Schedule and reschedule appointments.
• Refer patients to other medical specialty clinics and provide information to resolve complaints.
• Review and document clinical and administrative electronic health records; coordinate information for patient care.

Job description

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant for a full-time position at a VA facility.

The role involves scheduling appointments, verifying provider orders, and guiding patients through clinical and administrative outpatient processes according to VHA guidelines. The position supports information exchange with internal and external customers, and requires handling telephone calls, secure messaging, and chat messages.