Patient Care Administrative Specialist

US Department of Veterans Affairs; Jacksonville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

US Department of Veterans Affairs seeks a Medical Support Assistant to provide specialized administrative patient support within an interdisciplinary care delivery model. This role supports scheduling, records management, and customer service for veterans receiving care.

The successful candidate will meet basic requirements: U.S. citizenship, education or experience as described, and English proficiency per VA guidelines. Grandfathering provisions may apply.

Qualifications

• Citizenship: United States required.
• Six months clerical/administrative experience OR one year above high school OR combination of education and experience.
• English language proficiency per VA Handbook requirements.
• Foreign education may need credential evaluation.

Responsibilities

• Provide specialized administrative patient support within an interdisciplinary care model.
• Assist with scheduling, records management, and patient communications.
• Collaborate with health care teams to coordinate patient care and appointments.

Skills

customer service

clerical work

data entry

communication

Education

One year above high school

Four years of education above high school

Job description

US Department of Veterans Affairs seeks a Medical Support Assistant to provide specialized administrative patient support within an interdisciplinary care delivery model. This role supports scheduling, records management, and customer service for veterans receiving care.

The successful candidate will meet basic requirements: U.S. citizenship, education or experience as described, and English proficiency per VA guidelines. Grandfathering provisions may apply.