Medical Receptionist: Patient Concierge & Billing Support

Trinity Health Corp.; United States; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Job summary

Trinity Health IHA Medical Group is seeking a Patient- and patient-focused Medical Receptionist to join our front-office team. You will be the first point of contact for patients, delivering a warm, professional experience while supporting efficient office operations and patient care.

You will greet, check-in, verify eligibility, schedule visits, handle phone inquiries, collect payments, assist with MyChart, and collaborate with providers to ensure seamless service.

Qualifications

• Education: High School Diploma or GED or equivalent.
• Credentials/licensure: None
• Minimum experience: 1-2 years in a medical/physician office or customer service environment preferred.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a Patient- and patient-focused Medical Receptionist to join our front-office team. You will be the first point of contact for patients, delivering a warm, professional experience while supporting efficient office operations and patient care.

You will greet, check-in, verify eligibility, schedule visits, handle phone inquiries, collect payments, assist with MyChart, and collaborate with providers to ensure seamless service.