Patient Care Front Desk & Scheduling Specialist

Trinity Health MI; Brighton (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day-one benefits

Career growth

Team culture

Job summary

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will help create a welcoming experience, handle registration, insurance verification, and appointment coordination in a fast-paced clinic setting.

You will also support billing processes, patient communications, and MyChart workflows while maintaining accurate records and collaborating with providers to ensure a seamless patient journey throughout the day in southeast

Qualifications

• High School Diploma or GED required.
• 1-2 years of medical office or customer service experience preferred.
• Course work in insurance/billing or medical practice education is a plus.

Responsibilities

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a friendly Medical Receptionist to be the first point of contact for patients. You will help create a welcoming experience, handle registration, insurance verification, and appointment coordination in a fast-paced clinic setting.

You will also support billing processes, patient communications, and MyChart workflows while maintaining accurate records and collaborating with providers to ensure a seamless patient journey throughout the day in southeast