Patient Care Concierge | Front Desk & Scheduling

Trinity Health Corp.; Ypsilanti (MI); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Day-one benefits

Career growth opportunities

Supportive team culture

Resumo da oferta

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

You will welcome patients, verify registration and insurance, schedule appointments, answer phones, collect payments, and assist with MyChart and paperwork.

Qualificações

• Education: High School Diploma or GED or equivalent.
• Credentials/licensure: None.
• Minimum experience: 1–2 years in a medical or physician office or customer service environment preferred.

Responsabilidades

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Conhecimentos

Customer service

Phone etiquette

Scheduling

Formação académica

High school diploma or GED

Ferramentas

MyChart

Descrição da oferta de emprego

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

You will welcome patients, verify registration and insurance, schedule appointments, answer phones, collect payments, and assist with MyChart and paperwork.